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Contract Manager

  • Salary: £300 - £350 per day
  • Job type: Contract
  • Location: Nottingham, Nottinghamshire
  • Sector: Other
  • Date posted: 15/05/2018
  • Job reference: J384167A

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Contract Manager with experience of contract management of a call centre operator required to join a client in the utilities industry based in Nottingham on a 6-month contract.

Experience of managing an outsourcing process will be useful.


  • Supporting the outsourcing transition for Back Office and Debt (early collections) from Contractual and Commercial Management perspective.
  • Ensuring that developments in the agreement required during transition & set up are treated appropriately from a contractual & commercial perspective, with clear impact assessment & faultless governance to ensure that impacts of the commercial agreement are clear and agreed by both parties.
  • Engage directly with senior internal and external stakeholders (up to Director-level) and operational teams across Energy Solutions to ensure excellent performance delivery & successful transition to new outsourced partners.
  • Ensuring adherence to the client's Contractor Safety and Engagement policy, including carbon reduction programmes and delivery against our safety, responsible, working together, quality, cost and delivery measures.
  • Supporting the BAU processes involved in contract managing the client's Back office & field debt outsource partners.

Key skills

  • Proven ability to build effective relationships, influence and collaborate with stakeholders, peers and senior management across the business.
  • Experience of setting up commercial relationships & managing contractual variations/change requests.
  • Experience of vendor management with an offshore serviced provider / Procurement experience.
  • Full driving licence and willingness to travel to other client sites, third party offices and industry forums on a national basis.

If this role is of interest to you, please apply at the first instance.

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