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Content Designer

  • Salary: Negotiable
  • Job type: Contract
  • Location: Newcastle upon Tyne, Tyne and Wear
  • Sector: IT
  • Date posted: 02/08/2018
  • Job reference: J391184A

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Content Designer


3 Months



You will be responsible for building strategy for content, creating, updating and reviewing content around the end-to-end user journey and are comfortable using evidence, data and research.

You will build relationships across government to focus on the needs of the user and to influence stakeholders. You contribute to and use the style guides and design patterns. You will part of a scrum team and work with large stakeholder group.

Essential Skills:

  • User-centred content design
  • Able to design content to meet user needs and make complex language and processes easy to understand.
  • Understands and implements style and standards.
  • You understand users and can identify who they are and what their needs are based on evidence. Able to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users.
  • Puts users first and can manage competing priorities.
  • You will identify, analyse, manage and monitor relationships with and between stakeholders. Able to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts whilst focusing on user needs.
  • You understands how to work with stakeholders and contributes to improving these relationships, using evidence to explain decisions made.
  • You are able to work autonomously.
  • Create effective content for digital channels.
  • You have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact, this could include determining patterns, standards, policies, roadmaps and vision statements.
  • You are able to focus on outcomes rather than solutions and activities.
  • You are able to define strategies and policies, providing guidance to others on working in the strategic context.
  • Evaluate current strategies to ensure business requirements are being met and exceeded where possible.
  • You are able to use quantitative and qualitative data about users to turn user focus into outcomes.
  • Aware of and understands agile methodology and how to apply an agile mindset to all aspects of their work.
  • Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
  • Able to apply technical knowledge and experience to create or design workable prototypes, both programmes and physical outputs.
  • You will use sound judgment, evidence and knowledge to arrive at accurate, expert and professional decisions and advice.
  • You are familiar with GDS
  • You know when to use a specific prototyping technique or method (for example, sketch, code, Loc2)

Essential Requirements:

  • Previous Public sector experience
  • GDS and experience
  • Worked in user oriented product and service development project
  • Worked in an AGILE delivery
  • Good collaborator and also able to work independently and in a team
  • Self-organised

Suitable candidates should submit their CV in the first instance.

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