Content Designer - 6 Months - Worthing - £360

  • Location:

    Worthing, West Sussex

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £350 - £360 per day

  • Job ref:

    BBBH117440_1580308578

  • Published:

    27 days ago

  • Duration:

    6 Months

  • Client:

    Undisclosed Company


Write high quality content for client's new digital services that will encourage people to use them.

  • Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
  • Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online
  • to use it.
  • Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
  • Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
  • Leads on all aspects of Content Design, including:
    • Research of subject
    • Discussion with stakeholders and experts
    • Initial drafts of content to fit with UX design
    • Collaborating with user researchers to test customer understanding
    • Iterating content


Skills:

  • Excellent communication and interpersonal skills
  • Experience of writing for the web, with proven ability of creating content that is accessible and usable
  • Experience of user-centred design
  • Proven experience in using metrics and user feedback to define/refine content
  • Experience in choosing the best format for displaying information to the user
  • Proven experience of working within a web, online and digital environment, ?
  • Experience in working with content management and publishing systems?
  • Proficient in writing Markdown.
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