Content Designer

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £350.00 - £382.00 per day

  • Contact:

    Experis UK

  • Contact email:

    Emma.Higson-Kirrane@experis.co.uk

  • Job ref:

    BBBH125812_1598516490

  • Published:

    5 months ago

  • Duration:

    4 Months

  • Expiry date:

    2020-10-08

  • Start date:

    ASAP

  • Client:

    #

Content Designer

Location: Newcastle (Remote)

Initial Duration: 6 months

Tasks:

  • Write high quality content for our new digital services that will encourage people to use them.
  • Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
  • Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.
  • Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
  • Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
  • Leads on all aspects of Content Design. Including:

- Research of subject

- Discussion with stakeholders and experts

- Initial drafts of content to fit with UX design

- Collaborating with user-researchers to test customer understanding

- Iterating content

Technical Skills:

  • Experience of user-centred design
  • Proven experience in using metrics and user feedback to define/refine content
  • Experience in choosing the best format for displaying information to the user
  • Proven experience of working within a web, online and digital environment
  • Experience in working with content management and publishing systems
  • Proficient in writing Markdown

Business Skills:

  • Experience of writing for the web, with proven ability of creating content that is accessible and usable
  • Excellent communication and interpersonal skills

Suitable candidates should submit their CV in the first instance.