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Communicatons and Training Workstream Lead

  • Salary: £400 - £500 per day
  • Job type: Contract
  • Location: London
  • Sector: Other
  • Date posted: 10/05/2017
  • Job reference: J366058A

We are looking for a talented Communications and Training Workstream Lead to join out client, an leading insurance provider, for an initial 6-12 month contract.
The individual will be responsible for managing the communications and training workstream on a high profile implementation programme. They will be required to work with Business Sponsors, technical teams and users to verify requirements, design and deliver communications & training projects under the supervision of the Programme Manager and the Global Head of Compliance.
Responsibilities
* Leads the communications and training workstream for the Programme.
o Responsible for producing all communications & training plans for the programme
o Adapting plans to fit programme nuances
o Delivering against communications, training and change management plans including areas such as, stakeholder mapping, business impact assessments, communication plans etc
o Assessing training requirements and developing training plan to fit
o Co-ordinating trainers to deliver training
o Implementation of Change management strategies
o Co-ordination and consultation with other Workstream Leads within programme to provide communication & training support
Communication & Stakeholder management
Key Skills and Requirements
* Develop stakeholder analysis and engagement approach and templates
* Develop components of the communications assessment and strategy including analysis of vehicles and audiences
* Facilitate stakeholder analysis validation meetings
* Develop communications strategy and communications plan
* Incorporate change impact analysis into communications plan, as appropriate
* Draft (as appropriate) communications to leadership and stakeholders according to the communications plan
Training management
* Develop training analysis, approach and templates
* Develop training strategy and curriculum outlines
* Develop course materials with input from Compliance
* Identify training participants
* Set up training environment
* Support co-ordination with workstream leads
Technical / Professional Expertise
* Project management skills and exposure to project-based work
* Experience of delivering communications and change management workstream in a project environment
* Good hands on experience and knowledge of finance processes
* Good communicator and strong customer-service orientation
* Ability to identify issues and risks escalating them as needed
* Knowledge of Data Privacy or GDPR is a benefit but not essential
* Insurance industry or AIG experience a plus
* A bachelor's degree in business administration communications, marketing or other related field
* Proficient in Microsoft Office suit; Outlook, Microsoft Project
Technical / Professional Expertise
* Project management skills and exposure to project-based work
* Experience of delivering communications and change management workstream in a project environment
* Good hands on experience and knowledge of finance processes
* Good communicator and strong customer-service orientation
* Ability to identify issues and risks escalating them as needed
* Knowledge of Data Privacy or GDPR is a benefit but not essential
* A bachelor's degree in business administration communications, marketing or other related field

Interested candidates should submit their CVs in the first instance / Sophie . Garty @ experis . co . uk / 0161 924 3651

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