Cisco Network Engineer - Cisco UC and UCCX

  • Location

    Bedfordshire, England

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £45000.00 - £50000.00 per annum + £5,5000 Car

  • Contact:

    Experis UK

  • Contact email:

    John.Mcmanus@experis.co.uk

  • Job ref:

    BBBH123916_1594798730

  • Published:

    4 months ago

  • Expiry date:

    2020-08-26

  • Start date:

    asap

Cisco Network Engineer - Unified Communications - Cisco UC and UCCX

Technical Collaboration Projects - Unified Communications - Cisco UC & UCCX

South East UK, Home Counties, Bedfordshire, Buckinghamshire, Thames Valley, Cambridgeshire

£45,000pa to £50,000pa + Car Allowance £5,400 (450pm) + Training (Certifications) + Full Corporate Benefits

A revered and leading Cisco Premier Partner and Unified Comms, Cloud Solutions and IT Network Services Provider are seeking an experienced a Hands-On Engineer to engage in Technical UC Collaboration Projects for their client based in London and the Home Counties area.

To be considered for this post you will be of professional character, client facing and personable coupled with a consultative DNA.

The role is predominantly client facing and projects focused assisting the design and delivery but there is also a requirement to assist other IT support functions and SME's in situations and escalations determined by your Engineering Lead and Professional Services Director.

Desirable skills for this role will include a solid knowledge base around Microsoft and Microsoft Infrastructure, including, MS Cloud, MS Office 365, MS Teams, MS Azure AD.

For this environment your skills requirements will match your Consultative Manner and Customer is King service ethic:

  • Unified Communications - Cisco UC and UCCX
  • Engage with third party vendors, such as Cisco TAC or other.
  • Routing Protocols - OSPF, BGP
  • WAN media, such as MPLS, Leased Line, Internet, VPN, SSL
  • Switching and L3 - ACI, HSRP, NTP, STP, RSTP, QoS, CoS, SVI, VLAN's, and ACL's
  • Security - Firewalls - Cisco ASA, Checkpoint, ACL's, CSM, multi context firewalls
  • Wireless - Cisco Wireless LAN controllers and AP's
  • MS Active Director - Group Policy
  • MS Office 365
  • MS Teams
  • MS Servers 2008/12/16
  • MS Azure / AD
  • Microsoft Infrastructure

Your Operational Requirements Will Include:

  • Travel to client sites offering a consultative DNA and a questioning mind
  • Implementing Technical Collaboration Projects
  • Provide on-site client support to customers regarding technical implementation, queries/faults.
  • Where necessary offer customer a high-level of consultancy diagnosis to resolve an issue.
  • Dial into customer units if possible, in order to diagnose/rectify problem.
  • To adhere to department and customer SLA's.
  • Prioritize calls in line with SLA's and customer support

Please Note:

To apply for this role, you will be required to partake a critical Security and Financial vetting process subject to confirmation of a formal offer of employment.

This is an excellent opportunity to rise above your peers - Apply Now!