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Change Manager

  • Salary: Negotiable
  • Job type: Contract
  • Location: London
  • Sector: Other
  • Date posted: 20/02/2018
  • Job reference: J381964A

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Change Manager

Role and Responsibilities:
Apply a structured methodology and lead change management activities
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
Support the design, development, delivery and management of communications
Conduct impact analyses, assess change readiness and identify key stakeholders
Provide input, document requirements and support the design and delivery of training programs
Identify, analyse and manage programme risks
Identify and manage anticipated resistance
Support and engage senior leaders
Integrate change management activities into project plan
Evaluate and ensure user readiness
Define and measure success metrics and monitor change progress
Support change management at the organizational level

Experience and knowledge of change management principles, methodologies and tools
Experience leading a multidisciplinary business change team
Experience of working as a specialised change manager, with a systems implementation focus, in a complex organization
Experience of working within a programme in a Public Service environment
Experience of introducing new ways of working and behaviours across an organisation
Experience of deployment of system and technology based change
Experience with large-scale organizational change programmes

Skills and Abilities:
Strong interpersonal skills and the ability to establish credibility will senior stakeholders
Exceptional communication and engagement skills, both written and verbal
Must be a team player and able to work with and through others particularly supporting managers to deliver change locally
Ability to influence others and move toward a common vision or goal
Strong analytical and problem solving abilities
Sponsorship and stakeholder management skills
Strong influencing and negotiation skills, particularly with stakeholders in varied and diverse roles
Excellent active listening and replay skills
Ability to clearly articulate and tailor messages to a wide range of audiences/seniority
Ability to establish and maintain strong relationships
Organised with a natural inclination for planning, delivery and tactics
Delivery focused and able to support the needs of a complex programme including people, systems and processes

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