Change Manager

  • Location

    Edinburgh, Scotland

  • Sector:


  • Job type:


  • Salary:

    £250 - £275 per day

  • Contact:

    Patrick Doyle

  • Contact email:

  • Job ref:


  • Published:

    10 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Start date:


Role: Change Manager
Location: Edinburgh
Duration: 6 Months

Pay: £250-275

The successful candidate will work across a varied portfolio of small to large change projects. You'll work within our change management framework and governance to implement your aligned project/s, utilising your strong stakeholder management skills. You'll play a pivotal in managing the change on behalf of Customer Operations, working collaboratively with the wider business areas (including proposition, risk, IT, operations and communications) to implement change successfully.

  • Building strong relationships with project team members and other stakeholders, when typically there is no direct line management responsibility.
  • Working within the defined project governance framework to ensure risks and issues associated with the project are appropriately recorded and monitored.
  • Identifying and actively managing stakeholders throughout the project to ensure project sponsors, steering groups and other stakeholders are kept informed of project progress with regards to change management.
  • Ensuring business readiness across the operational teams (comms, training and operations) and facilitating between the business and the change project team
  • Adapting your own style and approach in order to influence and ensure effective relationships are maintained and developed, whilst being a champion of change and challenging the status quo at all levels.
  • Supporting or potentially leading the initial scoping of the project to ensure business case, change project objectives, deliverables and success measures are appropriately defined.
  • Inputting and producing high quality project documentation including plans, actions, decisions, risks, issues and incidents in line with the project objectives, to ensure successful delivery.
  • Developing change management methodologies, processes and tools and ensuring they are used within own area for scope of change management project.


  • Proven track record of engaging with and leading stakeholders through structural, procedural, technology, people & cultural change
  • Excellent communicator with proven ability to influence and engage stakeholders at all levels
  • Excellent knowledge and understanding of change management principles and standards
  • Advanced stakeholder management skills
  • Ability to deliver in new environments/cultures, and guide different personalities towards positive change
  • Knowledge and experience of developing and implementing business readiness plans across cross functional teams
  • Ability to manage multiple stakeholders with conflicting priorities and agendas
  • Proven success in delivering business change with a people focus is essential


  • AMPG Change Management qualification
  • Lean Sigma or other professional change management qualification (e.g.Agile, Prince II, Lean Sigma or Black Belt accredited)
  • Exposure to managing change within a regulatory customer focused environment
  • Experience of working in both an agile and waterfall environment would be beneficial.

Please submit all relevant CV's at the first instance.