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Change & Release Analyst (SAP)

  • Salary: £260 - £280 per day
  • Job type: Contract
  • Location: Royston, Hertfordshire
  • Sector: Other
  • Date posted: 11/09/2017
  • Job reference: J373853A

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We're recruiting a Change & Release Analyst to deploy and execute the Change, Release and Configuration Management processes for the SAP Centre of Excellence (CoE).

You'll be working:

  • As a strong partner with the SAP CoE ensuring full alignment with global operating procedures for changes to configurable items.
  • To implement the global change management processes and operating mechanisms within the SAP CoE
  • To manageme the change and release management process for the SAP CoE - ensuring staff successfully create and execute change controls in line with standards.
  • To support colleagues within the SAP CoE, helping them to understand and engage with the processes to ensure consistency.
  • Acting as the single point of contact for the management of changes to configurable items by the SAP CoE - identifying, logging, classifying and monitoring all submissions through the process
  • To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.
  • To ensure that at all times company policies and standards are adhered to.

Role includes working with remote and cross-cultural teams; national/International travel may be required, as well as some out of work.

Some of the required experience of this role is:

  • Experience of operating a Change and Release Management process in a large distributed global application, (preferably SAP);
  • Experience of operating within a good documentation culture, including adherence to formal control processes;
  • Experience of coaching and mentoring IT colleagues in the importance of adherence to formal processes;
  • Strong MS office skills - especially MS Excel, MS PowerPoint and MS Project;
  • Experience of managing a structured release management policy, communicating change content details with CAB and CRB organisations as part of the IT Change Management process;
  • Management of the change portfolio and product release notes with the Application Manager, with Service Desk, with Change Requestors and with business users;
  • Experience in scoping, defining, implementing and then leading a change management service for a number of software applications.

ITIL certification is highly desirable.

Interested candidates should submit their CVs in the first instance to harriet.valentine @

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