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Business Systems Analyst / Service Desk

  • Salary: £35000 - £45000 per annum + Benefits
  • Job type: Permanent
  • Location: Coventry, West Midlands
  • Sector: Other
  • Date posted: 02/02/2018
  • Job reference: J381047A

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Business Systems Analyst / Service Desk

My client is seeking a Business Systems Analyst to take over the improvement of their multiple Service Desk environments. You will support all aspects of the projects lifecycle, and will be familiar translating requirements into deliverables. You will be responsible for documenting, analysing and validating the current helpdesk applications You will have excellent documentation skills, and have knowledge and experience with Ivanti You will have excellent communication skills and be the interface between IT and the customers in order to articulate business problems into formal business requirements and functional requirements. You will have ideally come from a Service Desk / Helpdesk / Service Management background.

This is a fantastic opportunity to join a growing organisation and further develop your analysis experience.

For more details please apply today or call Chelsie on 0121 712 8702

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