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Business Support Manager - Financial Markets - Exeter

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Exeter, Devon
  • Sector: Database Admin
  • Date posted: 01/08/2017
  • Job reference: J371423A

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Business Support Manager - Financial Markets - Exeter

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting and media markets, powered by the world's most trusted news organisation.

We are currently looking for a Business Support Manager for the OTC Contributions team, based in Exeter (UK).

As an OTC Contributions Business Support Manager, you will be working within a team and be responsible for the on-boarding and maintenance of real time contributed market data, as well as ensuring that our products have the FI, FX & Money Market content needed to meet local market requirements.

The role requires someone to engage with internal and external Partners/Contributors and Business Development Managers in order to; on-board newly sourced content, maintain existing content publications, and troubleshoot content and technology issues. You will need to be a great communicator, have a collaborative mind-set, have knowledge of the OTC markets, be detail oriented, technical, and have a proven ability to meet challenging targets.


Contribute to a program focused on developing the best content:

  • Build strong relationships with existing Partners/Contributors, collaborate in order to obtain timely and high quality publications
  • Resolve problems associated with contributions and process relevant Cases
  • Manage the administration processes involved in the on-boarding of new contributions.
  • Support the Business Development Managers and Go To Market organisation (GTM) in assessing strategic content requirements, preparing and analysing coverage reports, and advising on technology solutions.
  • Work closely with external clients (Market Data teams, Traders, IT departments) on testing, deployment, and production incident follow up.
  • Provide expertise on OTC Market Content and Systems, use initiative and proactively seek solutions
  • Coordinate and engage in Contribution related projects and related reporting

Essential Skills and Experience:

  • College/University degree or equivalent relevant work experience is required
  • Proven experience in Financial Markets
  • Excellent networking skills and an ability to build strong relationships (both internally and externally)
  • Demonstrable aptitude for technology - networks, databases, trading applications
  • Strong interpersonal communication skills, ability to converse at all levels in an organisation and across diversity of cultures.
  • Fluent proficiency in written and oral English is a must. Additional languages are an advantage.
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