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Business Process Analyst - Financial Services

  • Salary: £51000 - £65000 per annum
  • Job type: Permanent
  • Location: City of London, London
  • Sector: Other
  • Date posted: 06/11/2018
  • Job reference: BBBH92192

Business Process Analyst - E2E process mapping, Digital Customer Journeys, Financial Services, Stakeholder Management

Location: Central London

We are actively looking to secure an experienced Business Process Analyst to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Key Responsibilities:

  • Deliver end to end robust Process Mapping of all capabilities on the Digital Channels including Mobile Banking, Online Banking including Inputs and Outputs from Supporting Business Units/Organisations [working with Digital Subject Matter Experts]
  • Identify risks and controls in each end to end process journeys, including existing controls, key controls, control gaps [both automated and manual] and identification of control opportunities
  • Deliver data flows in all end to end processes working with Technology and Digital to identify key data/system sources
  • Deliver alignment of all risks to the Enterprise Risk Management Principle Risks
  • Work with the Controls Team to integrate Risk and Control findings into Digital RCSA and CMRA Frameworks
  • Alignment of Processes/Risks and Controls to key regulatory mandates ie EPrivacy/GDPR etc
  • Document all Level 4 Controls for all Digital Processes End to End
  • Effective Engagement with Technology /Control IT/Control Team and Digital Subject Matter Experts to present findings, analyse and consolidate Key Controls for the Control Automation Delivery
  • Effective Planning, Scoping, Design and Implementation of the Digital Control Automation Dashboard within tight timelines
  • Ongoing Presentation to Senior Leaders in Digital on progress against plan

Essential Skills and Experience:

  • Experienced in process / business analysis and related use of these methodologies and tools in an operational environment
  • Process Reengineering / Continuous Improvement experience (awareness of Lean/Six Sigma required, ideal qualifications up to Lean Competency system 1b/c or equiv)
  • Experience / Understanding of governance, risk management, controls and compliance requirements are considered
  • Experience in planning / scheduling
  • Skills in the use of documentation, planning and presentation software tools e.g. Advanced MS Office, Sharepoint, Visio skills
  • Well organized with excellent time management, workshop facilitation skills, ability to work in a pressurized environment

Desirable Skills:

  • Understanding and or awareness of Digital Technologies
  • Formalised Project Management skills e.g. Prince etc advantageous
  • Understanding of FCA guidelines, Conduct Risk and related regulations

Suitable Candidates should submit CVs in the first instance.

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