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Business Process Analyst - BPMN & SAP (SC Cleared)

  • Salary: £300 - £480 per day
  • Job type: Contract
  • Location: Hurn, Dorset
  • Sector: IT
  • Date posted: 15/05/2017
  • Job reference: J366304A

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Business Process Analyst - BPMN & SAP (SC Cleared)

Hurn near Bournemouth - with UK travel as required including Reading

3 Month Contract

Reporting to the Business Change Manager, the Business Process Analyst will be responsible for delivering the required documentation for the off-system manual processes and associated work instructions as part of Neptune, the Group-wide SAP ERP project. It will be imperative that there is clarity over changes to any existing processes and procedures, to effectively create any new processes using BPMN and templates as required and to be clear on the required touch points to the SAP solution. The individual in the role will need to be a self- starter with an ability to engage effectively with all levels in the organisation. The individual must have the ability to define the scope, plan and prioritise the work and plan their work effectively and ensure the appropriate review and sign off is arranged.

The scope of the work covers all in-scope processes within the Programme including:-

  • Organisation and Development
  • Finance
  • Procurement and Supply Chain
  • Projects/Contracts
  • Time and Attendance
  • Payroll

The documentation will be required to support the User Acceptance Testing and Training as well as being base lined for use by the business for ongoing operations.

Key outputs/deliverables will be:

  • Work instructions that provide useful clarification and explanation to assist users of the process maps.
  • Forms, templates and process maps that specify key activities for each off system process.
  • Process context diagrams that clearly demonstrates how the off system activities with the SAP business processes developed.
  • An effective governance model that supports the creation and maintenance of the above documents.
  • Other ad hoc deliverables as requested or required in support of the wider Neptune project as requested by the management team. This role will require a degree of flexibility and adaptability to support the demands of the project.

Main Accountabilities:

  • To develop and obtain agreement for the governance model in support of off system processes for in scope processes within the Neptune programme.
  • To ensure the structure of the documentation to be developed is agreed by the appropriate stakeholders.
  • To develop all agreed documentation required to support testing, training and operational manual/off system processes required.
  • To identify, document and propose resolutions to the governance forums for any issues identified during process development.
  • To identify constraints, assumptions, risks, decisions, dependencies and issues relating to the work undertaken and provide recommendations on the ways to mitigate any risks or issues found.

Knowledge, Qualifications and Experience:

  • Experienced Business Analyst
  • Experience in the development and maintenance of business process documentation.
  • Experience of major transformation projects in a developing environment.
  • Experience in representing business processes in multiple formats to support a large operational business including Word documents, diagrammatic Visio documents and supporting governance documentation.
  • Must be able to demonstrate a track record on similar activities within tight timescales.
  • Experience in developing and running an effective governance model to support the creation and sign off of business processes with stakeholders from across the business.
  • Experience in the transition to ERP solutions (preferably SAP) supporting business change across the functional disciplines of HR (Organisation & Development), Finance, Procurement and/or Projects.
  • Ability to identify issues early, recommend resolutions to those issues and effectively and efficiently transition to those resolutions.
  • An effective facilitator
  • Previous experience in driving and supporting business change across the back office functional disciplines of Finance, Procurement & Supply Chain, Organisation & Development (HR) and Projects/Contracts.
  • Understanding of the Babcock Defence and Security business and the processes that underpin them.

Skills & Competencies:

  • Significant experience in the use of Microsoft Office suite of applications most particularly Word, Visio, PowerPoint and Outlook.

Key Leadership & People Management skills:

  • To be a demonstrable self-starter work can work effectively both independently and as part of a project team engaging with stakeholders from all parts of the business at all levels.
  • An ability to deal effectively with conflict resolution.
  • The role requires an ability to engage actively in a proactive manner with stakeholders at all levels in the organisation.
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