Business Operations Manager

  • Location

    London, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £600 - £700 per day

  • Contact:

    Ryan Fishwick

  • Contact email:

    Ryan.Fishwick@experis.co.uk

  • Job ref:

    BBBH118176_1580751838

  • Published:

    17 days ago

  • Duration:

    6 Months

  • Expiry date:

    2020-02-03

  • Start date:

    ASAP

Business Operations Manager

Daily rate - £600 - £700 per day

London

6 Months

This role encompasses all responsibilities related to the Business Operations Business Partner position, reporting to the Head of Desktop Platform within the Technology Group of the Clients Operations. You will provide operational analysis and partnership to guide the direction and activities of the technology function to which they are aligned, partnering with the Technology Leader as needed to determine business priorities.

Main Responsibilities / Accountabilities

  • Lead operational analysis and reporting for the Technology function assigned
  • Maximise efficiency and effectiveness of the group by providing actionable insights
  • Lead and coach others within the Business Operations team
  • Support Technology Leadership Team (TLT) partner by collaborating on strategic initiatives, providing operational analysis and recommendations, and the provision of transparency for their function
  • Facilitate close ties between Technology Leadership and stakeholders in the broader Customer business through the operating rhythm, reporting and planning activities
  • Overall responsibility for delivery, preparation and presentation of key monthly dashboards and MI across the technology function assigned
  • Provide value add analysis and detailed commentary to support the data within dashboard(s), and use this analysis to offer qualified points of view to facilitate decision-making and planning
  • Drive transparency and clarity of information
  • Drive business planning in collaboration with the Technology leads, Programme delivery team, Customer Proposition, and Finance counterparts
  • Serve as the first point of contact for any business operations issues for the Technology function assigned
  • Support related Programme Office and Programme Delivery processes to create and maintain visibility of the status and health of the portfolio
  • Work closely with key contacts within the business and ensure technology alignment to help form qualified forecasts for planning purposes when needed

Essential Skills/Experience Required:

  • Positive leadership presence and strong influencing skills
  • Strong on execution to deliver high quality information to demanding deadlines
  • Highly analytical with attention to detail
  • Strong interpersonal skills, able to build close relationships and interact with colleagues at various levels - including prior experience in supporting C-level executives
  • Excellent verbal and written communication skills
  • Ability to translate vision and strategy into clear priorities and direction
  • Ability to manage conflicting priorities with partners and stakeholders in a professional manner
  • An excellent understanding of both quantitative and qualitative information and the ability to combine these to form accurate and realistic forecasting and "views" of the business.
  • Creativity and innovation: Continuously maintain an innovative mindset whist operating with a set of defined internal and external communication processes
  • Experience in managing people and processes in a complex environment.
  • Reporting and data analysis; able to visually represent data and processes in an easy to understand manner.
  • JIRA experience is Desirable

It is essential that the candidate has prior business operations experience gained through a similar role, preferably within Technology delivery, and that they have strong management experience. Apply today for immediate consideration!