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Business Analyst (network product development)

  • Salary: Negotiable
  • Job type: Contract
  • Location: West London, London
  • Sector: IT
  • Date posted: 04/12/2017
  • Job reference: J378311A

Role: Business Analyst

Duration: 26 weeks

Start date: January 2018

Travel: 1-2 times a month within Europe
Location: Osterley

Sky Business Area:

SDP Strategy Delivery & Planning team focus on the delivery of different technology business change initiatives within Mobile, broadband, network.

In this role, you'll focus on a new Network Product Development project. You will support the realisation of key initiatives across Sky's Communications business by working closely with business and product owners, operational stakeholders and technology delivery teams. You will assess new opportunities or problems, formulate the most optimal analysis approach and define business requirements and appropriate recommendations to support the subsequent delivery of technology changes

Project Brief

As a Business Analyst in the Strategy, Delivery & Performance Team you will drive the introduction and development of Sky's products and business capabilities by guiding and taking ownership of analysis on cross functional projects requiring coordination of multiple delivery areas.

  • To take a holistic analysis approach in the assessment and development of Project initiatives, taking a Benefits driven approach to understanding and solving business problems or opportunities.
  • To provide end to end management of business requirements from inception, analysis, design through to test and delivery.
  • To manage changes to business requirements in a controlled way and to provide end to end assessments of impacts when changes are unavoidable.
  • To work closely with project stakeholders to drive the delivery process, aid cross functional communication and ensure solutions are delivered that anticipate and satisfy the strategic and operational demands of the business.
  • To manage the compliancy of requirements through the design, build and test phases and support developers and testers throughout the software development lifecycle.
  • To undertake the modelling of business processes where relevant to communicate and support business change.

Essential skills, technologies and experience

  • Have a solid appreciation of how B2B Service providers operate including their key business and operational support systems.
  • Have an understanding of different network products, services, suppliers and infrastructures.
  • Have experience of delivering new products and solutions within the Telecommunications industry.
  • Be helpful, conscientious and passionate with the ability to learn and adapt in a fast moving environment.
  • Possess clear and confident communication and stakeholder management skills
  • Have the ability to solve problems in creative and pragmatic ways.
  • Have a good appreciation of both waterfall and agile software development methods.
  • Have experience of using business modelling tools, frameworks and notations e.g. ETOM, UML, Use Cases and BPMN.
  • Have excellent documentation, organisation and coordination skills.
  • Be a team player with great interpersonal skills.

Specialist Knowledge

  • Communications networks and services. Especially around network operations e.g. service management, capacity management, problem management etc…

Industry Experience

  • Exposure to business to business service providers and an appreciation of how they operate.
  • Wholesale Ethernet Access and Fibre based data services and products.

Technical Skills

  • Experience of using business modelling tools and notation (UML, ETOM).
  • Experience of requirements engineering, eliciting and writing business and system requirements.
  • Experience designing processes and using process modelling tools e.g. Microsoft Visio
  • Good appreciation of both waterfall and agile software development methods.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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