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Business Analyst

  • Salary: £45000 - £50000 per annum
  • Job type: Permanent
  • Location: Livingston, West Lothian
  • Sector: Other
  • Date posted: 14/03/2018
  • Job reference: J383217A

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Business Analyst

We have an opportunity for a Business Analyst to join Experis on a permanent basis. We are actively looking to secure a Business Analyst to join Experis and work on the Business Team for one of our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.


  • Engagement & management of multiple stakeholders to support the delivery of all analysis deliverables working within the overall strategy & industry standards framework
  • Ensures all business analysis deliverables are completed in accordance with pre-defined high level processes, practices & procedures i.e. joined up detailed analysis work that covers the breadth of the programme
  • To produce requirements documents including (not limited to) e.g. data analysis, data models, data entities, sources of data etc., high-level & detailed end to end workflows using Business Process Modelling Notation (BPMN) / UML, Use Cases & journeys, defining business rules etc. for the agreed solutions being introduced as a result of the new operating model
  • To perform impact analysis on existing business & technology broadcast processes, identify risks, issues & help specify new processes & procedures
  • To manage the non-functional requirements associated with the delivery of new solutions based on the new operating model.
  • To provide ongoing feedback on task statuses, key issues or risks, produce detailed reports & other written material of a technical / complex nature adapting style & content to communicate to audiences of all levels
  • To continually work closely with Business & technology stakeholders and contributors and, other analysts etc. on the implementation & roll out of new processes & procedures, providing ongoing consultancy throughout the course of delivery & translation of technical understanding of solutions to the business
  • To continually work with technology architecture teams, scrum teams, developers etc to ensure delivery supports the overall solution design & coordinate with UAT teams during test phase
  • To encourage a culture of continuous improvement

Essential skills, abilities and behaviors

The successful applicant will have the following specific Digital and Telecoms industry experience:

  • Experience of Wholesaling Telecommunications products. This should include:
    • Broadband (DSL & FTTC).
    • Experience of Talk billing and invoicing. This will include:
    • Talk Mediation.
    • Customer Data Records.
  • Implementation of Talk and Broadband products to market (preferably B2B).
  • Knowledge of Ofcom general conditions.
  • Experience in the sales and service of Telecommunication products through digital platforms.
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