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Business Analyst - Customer Rollout

  • Salary: Negotiable
  • Job type: Contract
  • Location: City of London, London
  • Sector: IT
  • Date posted: 03/10/2018
  • Job reference: J391223A

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Business Analyst - Customer Rollout
Location: London
Duration: 6 - 12 Months

Our client are looking for a Business Analyst with a strong understanding of pre-sales roles and processes (customer success planning, retention planning) and experience of rolling out new roles across a global organisation.

  • Responsible for assisting the consultant and design team to complete the Operating Model design.

This involves:

  • Supporting the consultant to complete the operating model design, closing outstanding open design questions.
  • Supporting the completion of the responsibility matrix for key roles (RACI), documenting L2-4 processes, documenting workshop sessions, collating and analysing KPIs and other relevant metrics, compiling and presenting information visually (ppt) and in writing to a high standard

Key skills required:

Experience of translating and simplifying business ideas. Ability to synthesise information and present back in a professional format (strong ppt and excel skills essential). A collaborative, results-driven individual (2-3 year's experience in a similar role)

If you have the relevant skills, please submit your CV in the first instance.

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