BCOM Engagement Specialist

  • Location:

    Manchester, Greater Manchester

  • Sector:


  • Job type:


  • Salary:

    £17.79 - £22.48 per day

  • Job ref:


  • Published:

    8 days ago

  • Duration:

    12 Months

  • Start date:


BCOM Engagement Specialist
12 Months
£17.79/HR - £22.48/HR

BCOM ENGAGEMENT SPECIALIST The role is driving engagement on the customer portal bCom, including internal and external stakeholders.

* Local (On site) expert in bCom with direct contact to internal customer facing teams
* Consult businesses to define target segments and implement conversion strategies register and engage customers
* Familiarize with new releases
* Support Area strategies:
o Execute Regional training plan for both external and internal target audiences
o Execute Regional bCom conversion plan - leveraging the Area priorities and CS differentiation activities
o Execute Regional bCom communication and campaign planning to all stakeholders
* Local language validation activities (excluding GPIM content)
* Escalation of issues and business / customer feedback to the Regional bCom Leader

* Online marketing, eCommerce or business background
* Internet affinity and strong know how for digitization trends
* Project management experience
* Strong written and communication skills
* Customer oriented way of thinking
* Team oriented
* Fluent in English
* "Can do" mentality
* Strong Analytical background and sales force
* Strong influencing skills
* Background in integrated campaign management
* Any Nordic language (asset not a necessity)

Degreed professional will be an asset, however experience will be looked at foremost for this role.

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