Application Support

  • Location

    Edinburgh, Scotland

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Steph Otoo

  • Contact email:

    Steph.Otoo@experis.co.uk

  • Job ref:

    BBBH108645_1565703556

  • Published:

    4 months ago

  • Expiry date:

    2019-09-12

  • Client:

    #

Application Support-Edinburgh

In this role the successful candidate would be responsible for providing Application Support to internal users/stakeholders in all areas within the financial sector. My client are specialists in global asset management and operates across a wide range of investment sectors and platforms.

Responsibilities

Responsible for the configuration, technical design, implementation and end user support of various applications

  • Respond to end user support requests, ensuring user documentation is continuously reviewed and updated
  • Technical resource for internal and external projects
  • Reduce risks and problems within the firm
  • Build up knowledge across several key applications supported by the team
  • Deliver process improvements through data management and reporting
  • Partner with all levels of internal and external stakeholders on application development
  • Maintain system stability
  • Collaborate with business to perform risk assessments on applications
  • Troubleshoot technical issues
  • Resolve potential software flaws
  • Work through effective incident and problem management procedures
  • Participate in risk and compliance activities
  • Ensure the resolution in line with SLA's
  • Co- ordinate on a local/international level within the business

The candidate

The ideal candidate should come from an investment management/ financial services background. This is preferred but not essential.

  • Knowledge of programming or scripting languages
  • Knowledge of web-based technology networks
  • A high level of Customer service
  • Demonstrated understanding of databases and data modelling
  • A good understanding of SQL as well as the skill to write basic SQL queries to troubleshoot and correct data issues

If this is something of interest, please contact Stephanie Otoo on 0131 558 4800 or email