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Application Manager (MRO / ERP)

  • Salary: £45000 - £55000 per annum + Benefits
  • Job type: Permanent
  • Location: Portsmouth, Hampshire
  • Sector: IT
  • Date posted: 02/01/2018
  • Job reference: J378088A

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We are the UK's leading engineering support services organisation employing over 28,000 people across the world and offer a hugely diverse number of career options.


Application Manager (MRO / ERP)

  • Technical lead in the Aviation programme for the roll out of RAMCO aross the MCS international regions. The programme still has 2 years to run so the role during this time will also have a dotted reporting line to the Programme manager
  • Responsible for the management and delivery of MRO application products implemented across the Aviation sector
  • Manage the controlled configuration of MRO systems ensuring the installation is correctly managed by the 3rd party suppliers where applicable
  • Management of the MRO application support team.
  • Either be the MRO Application lead or ensure that we have the correct resource to provide MRO product expertise to projects and bids.
  • Work with the Business Solutions management to ensure all MRO applications and modules are fit for purpose and deliver business value
  • Responsible for developing the team skills to constantly delivery a high quality and continuous improvement service based on ITIL principles
  • Management of the key application suppliers. Agree software releases, upgrades, updates, and managing their implementation into the production environments.
  • The management and coordination of the implementation of minor changes and integration with other applications as required
  • Ensure any necessary recharges, software and project costs are raised and agreed with the business
  • Responsible for the allocation of technical tasks and work within the MRO application support team ensuring that the technical solutions are in line with the Sector application strategy

Key Skills

  • Good experience of understanding and writing business requirements, specification writing and delivery of technical solutions to an agreed standard
  • Experience of being the MRO or ERP technical lead within a complexed programme or projects including the full implementation and configuration and across multiple organisations
  • Experience of being a technical lead within an international delivery progarmme and organisation
  • Experience of technical team management and allocating work
  • Experience delivering solutions to an agreed standard using agreed industry methodologies
  • Experience of working through problems and issues including working with external suppliers to meet agreed SLAs
  • Experience of implementing new applications and new routines to existing systems
  • Managing the resolution of IT software application issues and problems through Remedy/Service Desk platforms
  • Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups

Benefits include 25 days holiday entitlement plus public holidays, money purchase pension scheme with life assurance, share ownership scheme and a broad range of career opportunities.

You will be required to hold SC Clearance or be able to obtain SC on acceptance of the position.

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