Role: Administrator - Order Fulfilment

Location: Gloucester (GL3 4AQ)

Duration: Initially until 31/03/21

Rate: £12 - £14 / hour

(Please be aware roles will be full-time on site, full social distancing measures are in place)

Our client are currently seeking 2 individuals to join their team to help assist with order loading and fulfilment activities during the Brexit period. The successful candidates will have a strong customer service background, IT skills and good communication both verbal and written.

Rationale: Provide assistance with order loading and fulfilment activities to cover additional order administration over the BREXIT period.

Role Overview: An outline of the tasks required:

Load spares orders
Respond to customer RFQ's
Provide administrative support to spares distribution website
Set up new customers on ERP system, complete all customer checks including credit check and know your customers
Provide customer services support to spares customers including responding to customer questions/complaints, providing order updates and order acknowledgement
Complete administrative tasks needed to ensure European customers (spares and repairs) have provided required details to import/export as the UK transitions out of the EU.
Assist with other customer support activities to support the Customer Operations team
Customer service background
Knowledge of ERP systems (desirable)
Good IT skills
Good communication skills both verbal & written
Ability to work as part of a team and to work with minimal supervision

To apply please send your CV's in the first instance.