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Administrator / Coordinator

  • Salary: £20000 - £25000 per annum
  • Job type: Permanent
  • Location: Telford, Shropshire
  • Sector: Database Admin
  • Date posted: 26/07/2018
  • Job reference: J390248A

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Administrator / Coordinator

We have an opportunity for an Administrator / Coordinator to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company. This is a chance to be part of an award-winning organisation whose key priority is investing in its people.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose

The role involves working alongside and supporting the Business Services Team (BST) along with being the 1st point of contact with inquiries from the team on the floor in a variety of aspects which are detailed below.

Responsibilities include;

  • Control of Change process within the Network Business Unit (BU):
  • Ensure that:

A twice daily report is run and published

Changes are approved in timely fashion

Engineering resource is available

Implementation of all changes is successful

Implementation Tasks in Assist are closed down

Monthly stats are produced to help pipeline conversations

  • Control of the Network BU's Front Door processes:
  • Ensure that:

The Evaluation Group weekly report is shared within the BU

The Weekly Assessment Group meeting is attended and the BU's interests are raised

Change Request (CR) notifications are received and distributed to correct teams

Co-ordinated impacts to these CRs are returned in timely fashion

CR approvals are chased and received

All CRs relating to a project are stored together in SharePoint.

Tracker and planner are up to date in O365

  • On-boarding all new starters to the programme;
    • Ordering laptops, mobile phones and any other relevant IT peripherals required.
    • Allocating login IDs and ordering mainstream IT software required.
    • Allocation of a site pass, building fob and printer token.
    • Order as/when required landline number, telephone conference number.
  • Supporting the Resource Manager as/when required in liaising with the recruitment team in arranging both telephone and F-2-F interviews for both Permanent and Flexible resources
  • Ordering (via SRS) printer tokens, mobile phone chargers, relevant power leads for monitors and hubs, display port cables & telephone headsets.
  • Facility Management - Report and log all equipment and accommodation repairs and liaise with various contractors as required.
  • Communication - produce weekly/monthly reports or stats as required by the Network Team Leaders.
  • Stationery - ordering all team stationery, ensuring adequate stock levels are in place.
  • Responsible for stock allocation for IT onsite peripherals. Ensuring that there is both adequate stock and it is kept secure. Identifying at an early stage when stock levels are low and need replenishment.
  • Seeking new opportunities and the on-boarding of new activities into the team to alleviate pressure from other areas of the BU.
  • Keeping Security Clearance and training records for the BU.

Soft Skills

  • Personable - can get on with everyone up to senior level
  • Clear communication - can communicate effectively over the phone, in person, over email
  • Confident - Can manage conflict and work with challenging stakeholders
  • Can deal with a high volume of work - can prioritise / juggle multiple responsibilities
  • Professional - can maintain Public Sector standards
  • Pro-activity - Will immerse themselves in the work and look to go above and beyond
  • Familiar with all the IT mainstream packages (Outlook, Excel, Microsoft, PowerPoint etc.)
  • Good communication skills, the role requires talking to people at all levels of the organisation
  • Good organisation skills, (ideally have previous administrator experience)
  • Able to multi-task and work as part of a team
  • Flexible

Essential skills/Knowledge

Desirable Knowledge, Criteria and Skills

  • Previous Administrator who is looking for a role with variety
  • Previous experience working within a Project Management environment

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