3rd Line Technical Specialist

  • Location

    Edinburgh, Scotland

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Michael Kieran

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Client:


3rd Line Network Specialist - Edinburgh

Are you a creative thinker who has a proven background in enterprise networking? Are you passionate about technology and keen to take on new challenges? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to support our managed infrastructure services ensuring platforms meet our end users expectations.

Our client provide managed infrastructure services for a large financial organisation from a base in Edinburgh. The primary service managed is a virtual client services (VCS) platform for 55k users but recent additions include Web, SharePoint and VDI services. The reward for the right candidate is an excellent opportunity to join an expanding organisation offering excellent long-term career prospects, as well as a competitive salary and full company benefits.

Key activities will include:

  • Liaising with other support teams and vendors to investigate issues.
  • Providing technical input to Major Incident recoveries.
  • Owning and taking actions to resolve Problems.
  • Undertaking Release (security and vulnerability patching)
  • Raising and performing infrastructure changes.
  • Assisting Projects with infrastructure build-out and service transformation activities (including migration to Azure)
  • Consulting on designs for infrastructure refresh and new business.

Core Skills and Experience

* Citrix Netscaler SDX/VPX/MPX or Other VPN Gateway/Load balancers

* Brocade/Extreme Switch Technology

* Cisco Switch Technology

* Network monitoring toolsets - Spectrum/Atternity/SCOM

Desirable Skills

* Azure/AWS Networking
* IaC - Infrastructure as code