3rd line support engineer

  • Location

    Birmingham, West Midlands

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Experis UK

  • Contact email:

    daniel.barlow@experis.co.uk

  • Job ref:

    BBBH130733_1607441148

  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:

    2020-12-21

  • Start date:

    ASAP

  • Client:

    #

Fancy working with one of the UK's largest multinational telecommunications companies. They are looking for a Technical Solutions Professional to join the team in Birmingham

Role: Technical Solutions Professional (3rd line support)
Contract - 3 Months
Pay - Competitive Daily Rate
Start Date: ASAP
Location: Birmingham

About the client:
They've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to the beginning as pioneers of the world's first telecommunications company. At their heart they're a technology company with research and innovation in their bones and a desire to be personal, simple, and brilliant for our customers - those are the values they live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Summary:
Our client has an immediate requirement for an experienced technical support engineer to 3rd line level, to assist with our clients Products, Services and Technology Platforms, ensuring high levels of service availability and good Customer Experience. This is in collaboration with teams spanning Technology, Operations, 3rd party service providers, vendors and business stakeholders.


What we'll need from you:

  • Experienced support engineer to 3rd line level
  • Knowledge of legacy systems
  • Experience of Avaya red/blue products
  • ISDX Knowledge/experience
  • Flexibility in working patterns, role may contain shift patterns
  • A level of security clearance will be needed for this role, however those who do not hold it will still be considered.