2nd/3rd Line IT Support Engineer

  • Location:

    Leicestershire, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £200 - £250 per annum

  • Job ref:

    BBBH112169_1570811527

  • Published:

    12 days ago

  • Duration:

    3 months

  • Start date:

    ASAP

IT Systems Engineer - Leicester - 3 Month Contract - £220 - £250p/d

Technologies you will work with in this position - Windows OS, SCCM, Office 365, Active Directory, Windows 7 /10, day to day support.

Established and well know company are seeking an IT Systems Engineer for their IT Services team. Working as a key player alongside a broader team you will support the Infrastructure Services Team in the development and implementation of team, departmental and business wide service improvements, plus the input of planning and technical remediation initiatives.

Including a mix of BAU and Project work, your key tasks will involve supporting and planning, scheduling and implementing all Change Requests and Maintenance activities for the team as well as on-going Root Cause Analysis.

Your Key technical expertise will include

  • Windows Servers Knowledge 2012 & 2016
  • MS Office 365, Active Directory, Exchange
  • Windows 7/10 Support
  • Printers
  • Networking
  • SCCM

Your key requirements will include:

  • Experience in the BAU, Shared Services or Commercial IT Services operation
  • Confident in fault diagnosis across technologies & platforms and experience of rectifying faults within strict SLAs
  • Extensive experience in the monitoring and maintenance of internal IT systems platforms
  • Configuring and maintaining monitoring tools and systems
  • Knowledge and experience across maintenance tool sets
  • Experience operating in a change control and configuration management environment
  • Ability to competently act as the technical point contact of escalation for incidents
  • The ability to Investigate potential future technologies and solutions that may benefit the IT and hosting, storage or operating system estate
  • Experience of using Time Recording and Service Management Toolsets (e.g. ServiceNow, Remedy, LANDesk, WorkFront, etc)
  • Experience of managing and maintaining anti-virus servers and solutions.
  • Windows Server experience or certification in areas including AD, Group Policy

Apply now for immediate consideration

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