2ND Line Support Engineer
Hampshire & Bekshire
£28,800 + 15% shift allowance (4 days on/4 days off)
Our client, a leading global service provider are seeking a 2nd Line Support Engineer to support & augment their existing Shared Service. The successful candidate will work as part of a team providing support on a 24/7 shift pattern. The role will involve:
Monitoring Notifications and Events generated by automated systems and act as required when particular events/notifications occur.
Incident logging. Manage the Incident to resolution in conjunction with the 3rd parties
Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset.
Change Management: Support and participate as required in all Change Management Activities
Request Fulfilment: Will receive and fulfil simple Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production.
Your experience
Experience in supporting secure IT infrastructures
Experience in incident resolution and/or system management of secure IT infrastructures
Base understanding of Systems Centre Operations Manage 2012
Base understanding of Systems Centre Configuration Manager 2012 software delivery
Anti-Virus management and reporting
Current SC clearance would be beneficial
Please apply by following the link provided or contact Jonny Mills at Experis for further details.
