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2nd Line Remote Support Engineer (Win 7, Win 10, Office 365)

  • Salary: £150 - £180 per day
  • Job type: Contract
  • Location: Poole, Dorset
  • Sector: IT
  • Date posted: 29/09/2016
  • Job reference: J356012A
This vacancy has now expired.

2nd Line Remote Support Engineer (Win 7, Win 10, Office 365)

2nd Line Remote Support Engineer (Win 7, Win 10, Office 365) required to join a reputable technology company for an initial 3 month contract based in the picturesque south coast of Poole, Dorset. This opportunity will provide a daily rate of pay with a circa of £150 -180 per day.


Providing global remote 2nd line fault diagnosis and resolution :

* Providing remote 2nd line fault diagnosis and resolution.
* Providing fault analysis to various core operating systems, platforms and applications.
* Diagnose faults and provide remote assistance to various business areas within the support remit.
* Incident management.
* Processing change requests.

Experience :

* Previous remote support experience in a large scale deployment project
* Excellent customer service, presentation, organisational & communication skills
* Solid knowledge of Windows 7 and Windows 10 operating systems
* Proficient with Microsoft Outlook 2003, 2007, 2010, 2013 & 2016
* Previous Banking experience
* Proficiency with Office 2010 and knowledge of Office 365 desirable but not essential

If this opportunity is of interest to you please submit your CV in the first instance.

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