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2nd/3rd Line Infrastructure Engineer

  • Salary: Negotiable
  • Job type: Contract
  • Location: Newcastle upon Tyne, Tyne and Wear
  • Sector: Infrastructure & Support
  • Date posted: 14/02/2018
  • Job reference: J381646A

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2nd/3rd Line Infrastructure Engineer


6 Months


DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

The successful candidate will join a highly skilled team of engineers providing technical Infrastructure support to Central and Regional UK Government users. The role will require a flexible working ethic and a pragmatic approach to IT Support, they will have second/third line support background, and have good customer service and communication skills.

Level 2nd/3rd Line Infrastructure Engineer

Key skills:

  • Experience supporting a large-scale estate (5,000 users or more)
  • Versatility - i.e. the ability to learn new skills quickly and adapt to a rapidly changing environment
  • Troubleshooting - the ability to quickly identify and resolve issues in a large-scale estate
  • Handling a range of issues relating to client Printers
  • Working to strict deadlines in a pressured environment
  • Excellent attention to detail
  • Strong communication skills (both written and verbal)

Demonstrable experience in two or more of the following technologies:

  • Citrix/Xenapp (version 5 or higher)
  • Virtualization technologies (e.g. VMWare)
  • Printer
  • Scripting / Powershell
  • DHCP / DNS
  • Windows Server 2003/2008R Enterprise
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