24 Hour Operations Technician

  • Location

    Bracknell, Berkshire

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Kate Smith

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Start date:


Operation Technician-Bracknell-6 Months.

Valid Security Clearance required.

Job Description:

  • 24Hr Operations Centre night shift to assist with Server Software Maintenance. You will be working for one of the largest IT infrastructure companies in the UK working on a major deference contract. This role will undertake day to day monitoring via Service and Enterprise Management Tools and respond to events relating to the entire infrastructure.
  • Shift role working 4 nights on 4 days off, 4 days on, 4 day off

Monitoring via Service and Enterprise Management Tools and responding to events relating to entire infrastructure including:

  • Server/desktop
  • Server Services
  • Cluster status
  • Backups
  • Monitor all equipment, software and user accounts for evidence of security incidents in accordance with the accredited security processes and report to the security operations team any real or potential security incidents
  • Software Distribution
  • Software Maintenance of Tier 1, 2 and 3 servers
  • Rebuilding of UADs
  • Installation of Software
  • Anti Virus Monitoring and Deployment
  • Ensure that all servers and UADs have up to date anti virus definitions using the McAfee EPO console.
  • Liaise with NOC/SOC and Duty Manager to ensure progression of any security incidents.
  • Incidents and Alerts
  • Management of Major Incidents relating to the DII/F Infrastructure.
  • Issue User Awareness via CASD.
  • Liaise with NOC/SOC and Duty Manager to ensure progression

Mandatory Skills Required:
Previous experience with hardware and software roll-out programmes.
Good recording and administration skills. Previous experience of Data Centre Monitoring
Server Support Skills. Security Clearance.

Desirable Skills Required:
Will need to be conscientious; have an eye for detail and accuracy; be self-motivated but also work as part of a team; be a good communicator; be able to quickly learn and implement
Programme specific methodologies; be able to present ideas to a wide audience; be pragmatic, but when required will be able to enforce the prevalent requirements and standards.