Accessibility Links

1st/2nd Line Support

Expired
  • Salary: £18000 - £20000 per annum
  • Job type: Permanent
  • Location: North Lanarkshire
  • Sector: Infrastructure & Support
  • Date posted: 29/09/2017
  • Job reference: J375010A

We're really sorry, but it looks like this job has already been filled.

Register your CV with us, see our latest jobs or use the search below.

My Lanarkshire based client are currently seeking an experienced 1st/2nd Line support professional to join their growing team. This is a fast paced environment where customer service is as important as technical capability.

What will the role involve?

You will work alongside a team of 6 engineers who are all at a similar level to yourself. To be successful in this role, you will master the art of keep escalations to a minimum!

The role will include external stakeholder engagement, providing a high level of customer service and a timely resolution to any incidents.

What experience do I need?

You will have a minimum of two years service desk experience, coupled with strong technical knowledge and superb soft skills. Technical knowledge includes:

  • Microsoft Windows Server 2008/2012
  • Office 365
  • Related technologies, including firewalls, routers and backup solutions

What's in it for me?

My client are a fantastic company to work for and have an incredible staff retention rate. They place a lot of focus on staff development and will enable any professional to enhance their technical knowledge.

How do I apply?

To be considered for this role, please apply directly in the first instance. CV's will be shortlisted on Sunday 1st October.

Similar jobs
View more similar jobs