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IT Helpdesk Jobs


The dedicated workers in IT Helpdesk jobs provide essential IT support to companies and users. They ensure there is a single point of contact for information and assistance and to troubleshoot problems with computers, software and related products.

Most IT Helpdesks use software such as an issue tracking system or "Local Bug Tracker" (LBT), which allows them to track user requests.

Large IT helpdesks have levels to handle or escalate different requests. The first level answers common questions, a second level will handle more difficult calls and there may even be a third level for specific software needs.

Experis is always recruiting for IT Helpdesk jobs and IT support jobs - search our site today.

Latest jobs


IT Customer Service Analyst/ 1st Line Support
Southampton
£18000 - £22500 per annum + benefits
Permanent
Shortlist
IT Helpdesk Analyst - 1st Line Support
Coventry
£19000.00 - £23000 per annum + shift allowance(20% of base sal)
Permanent
Shortlist
ITIL Service Desk Manager
West Bromwich
£50000.00 - £60000.00 per annum
Permanent
Shortlist
IT Customer Service Analyst/HelpDesk Analyst
Southampton
£18000 - £22500 per annum + benefits
Permanent
Shortlist

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